I received a defective item, help me!

Despite the multiple checks that we apply, we are never immune to equipment with a state of wear that does not allow optimal use.

This is your case, and we apologize for it.

You can get in touch now with one of our advisers so that he can provide you with the necessary assistance.

In order to find a quick solution, please attach photos clearly presenting the problem to your request and describe the circumstances under which the defect appeared. (in case you used the material)

You can also simply make a return request indicating the problem encountered and send your order back to us.