I did not receive my order confirmation email is this normal?

You have just placed an order and have not received a confirmation email.

First of all, think about checking your junk mail, as it is not uncommon for our emails to slip through.

If this is not the case, go to the "my account" section of our site to check that your email address is correct. You will also be able to check the status of your order and ask for confirmation emails to be resent.

If your problem is not solved, do not hesitate to contact us via the contact form.